Privacy Policy

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I am committed to protecting the privacy and confidentiality of my clients at PS COUNSELLING SERVICES. This privacy policy outlines how I collect, use, disclose, and store personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

I collect personal information, such as your name, contact information, and other details necessary for the counselling services I provide. I collect this information when you make an appointment, complete forms, or provide information during a counselling session. I may also collect sensitive information about your health, medical history, and other personal information relevant to my services.

I use your personal information for the purposes of providing counselling services, managing my business, and complying with legal and regulatory requirements. I may disclose your personal information to third parties, such as healthcare providers, if necessary to provide you with appropriate care. I will only disclose your information to third parties with your consent or where required or authorised by law.

I take reasonable steps to ensure that your personal information is secure and protected from unauthorised access, use, disclosure, and loss. I store your personal information in secure electronic or physical files and will destroy or de-identify it when it is no longer required.

You may request access to your personal information held by me at any time, and I will provide you with access unless there is a legal reason not to. If you believe that any of the personal information I hold about you is inaccurate, incomplete, or out of date, please let me know, and I will take reasonable steps to correct it.

My website may collect non-personal information about your use of the website through the use of cookies. I may use this information to improve my website and services. I do not collect any personal information through my website.

I may update or revise this privacy policy from time to time. Any changes will be published on my website, and you should check my privacy policy regularly to ensure you are aware of any changes.

If you have any questions or concerns about my privacy policy or the handling of your personal information, please contact me at 0475703777 or info@pscounselling.com.